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PRIVACY POLICY

We do not sell personal information to any third parties. However, in order to provide the products or services requested by you, we may share or disclose your personal information with:

  • contractors, service providers, partners and third parties who assist us in providing services such as shipping companies, payment service providers, software, email and website service providers. These third parties may only use this information in relation to our business

  • government authorities or any third parties if required by law; and

  • third parties with your consent or any other person or organisation that we advise you of or which you would reasonably expect. 
     

Sharing Your Information

We use the personal information that we collect generally to fulfil orders (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmation). Additionally, we may use your personal information for various purposes, including but not limited to:

  • personalizing or providing information or advertising relating to our products or services (when in line with the preferences you have shared with us);

  • screen our orders for potential risk or fraud;

  • communicating with you;

  • researching, analyzing and improving our website, products and services; and

  • complying with legal obligations

How We Use Your Information

We may collect the following types of personal information:

  • identifying and contact information (e.g., name, email address, postal address phone number);

  • demographic information (e.g., age and/ or date of birth, gender);

  • information about products and services you have purchased, ordered or enquired about;

  • payment information (e.g., credit card details) including other accepted payment solutions, method of payment and any additional information required for user authentication process;

  • usage information (e.g., website browsing history, ip address);

  • information from contacting us with feedback or complaints and details of products returned, refunds made to you or repairs processed;

  • personal information learnt about you from social media platforms and video sharing sites like Instagram, Facebook, LinkedIn and Youtube; such as your profile picture, username, handle, likes, location and friends/ followers list; and

  • any other information you provide to us voluntarily or with your consent (written or verbal) or as required by law.

When you visit or browse our website, we automatically collect certain information about your device, including information about:

Your web browser, IP address, time zone, cookies on your device, the web pages you visit on the website, how you got to our website; and your interactions on our website

Information We Collect

We collect this information using the following technologies:

 

Cookies, log files, web beacons, tags and pixels.

From time to time, you may be able to visit out website or deal with us anonymously or by pseudonym. However, please be aware that, if you do not provide us with certain information that we request, we may not be able to provide you with the products or services you require.

How We Collect This Information

Your personal information is stored on saint àvia's IT systems and on the IT systems of our contractors or service providers, some of whom are located overseas including in the USA and Australia and other countries from time to time.

We authorised employees are provided with access to your personal information. These employees are required to keep your information confidential and deal with it in accordance with this Privacy Policy. We use reasonable efforts to impose obligations on our contractors and service providers to do the same thing.

We take reasonable steps to destroy or permanently de-identify your personal information if it is no longer needed for a purpose which it may be used or disclosed under the PDPA and we are not required by law or a court/tribunal order to retain the information.

Storing Your Information

From time to time, our website may contain links to websites operated and maintained by third parties over which we have absolutely no control. These third party websites are not subject to this Privacy Policy or our privacy standards and procedures. Any information you provide to third party websites will be governed by the terms of the websites’ privacy policies. We have no responsibility or liability whatsoever for the content, actions or policies of third party websites. The inclusion of third party links on our website in no way constitutes an endorsement of such websites’ content, actions or policies. 

Third Party Links

You have the right to request that we provide you with access to your personal information or to ask us to correct any personal information we hold about you that is out-of-date, incorrect, incomplete, or misleading. We may require proof of identity.

You can contact us at info@saintavia.com. If we are able to, we will action your request within a reasonable timeframe (usually within 30 days) following receipt of your request.

We may decline an access or correction request in circumstances prescribed by the Privacy Act. If complying with your request for access requires considerable time and expense on our part, we may charge you a reasonable fee for providing you with the information. If we do refuse your access or correction request, we will provide you with written reasons for our decision and, in the case of a request for correction, we will include a statement with your personal information about the requested correction (if you ask us to do so).

Your Rights

Complaints

You may contact us at any time if you have any questions or concerns about this Privacy Policy or about the way in which your personal information has been handled. 

Changes To Our Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The most recent version of our Privacy Policy is accessible via this website, so we recommend you visit this page and check our Privacy Policy regularly.

 

This Privacy Policy was last updated in November 2023.

Contact Us

For information about our Privacy Policy, if you have any questions, or if you would like to make a complaint, please contact us at info@saintavia.com.

For anything else, just drip them in diamonds & gold.

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saint àvia ("we", "our" or "us") ​is committed to protecting the privacy and security of our clients and visitors to our online store in accordance with The Personal Data Protection Act 2012 (No. 26 of 2012) ('PDPA') ("Privacy Act") in Singapore. 

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from saintavia.com; or when you interact with us through communication channels or social media platforms.

 

You acknowledge and agree that we, our affiliates and each of their officers, employees, agents and contractors are permitted to collect, store, use and disclose your personal information in accordance with this policy and the Privacy Act.

If you are located in:

  • the European Union ("EU"), you have additional rights under the EU General Data Protection Regulation ("GDPR")

  • the United Kingdom ("UK"), you have additional rights under the UK General Data Protection Regulation; or

  • Australia, you have additional rights under the Privacy Act 1988 (Cth).

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Let's try to keep it that way.

Your privates are private